DataHelpDesk_Final Report_2019.pdf (411.63 kB)

Data Help Desk: Informing Science Data Help Desk Staffing through Transaction Analysis

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posted on 21.08.2019 by Bradley Bishop, Rose Borden

This study surveyed scientists asking questions at a data help desk about their research data management (RDM) needs and question types. The better understanding of these data needs provides a basis for RDM information professionals to offer assistance to scientists. The study found that 70% of scientists in the survey had no prior research data management training and the most common research data management need for both ecologists and geologists was data storage.

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